Before You Dig

Before You Dig  Call: 811

You can help avoid natural gas service interruptions to customers and damage to gas lines by calling 811 BEFORE you dig. The underground pipeline will be located for you and there's no charge for this service. However, please give at least two(2) working days notice before you plan to dig.

In case of an emergency, or if there is a gas odor present, please call 729-4700 or 1-800-239-3878 -- call anytime day, night, or holidays.

*This number will not connect you to Okaloosa Gas.
It should be used for line spots only.

Okaloosa Gas Urges You to Call Before You Dig: It’s the Law!

Call 811 to have natural gas pipelines located and marked prior to any construction or digging activity.

(Valparaiso, FL) – Whether planting a tree, putting up a fence, landscaping or starting an excavation project, Okaloosa Gas District strongly encourages you to follow the law and call. Failure to call substantially increases the chance of causing damage to natural gas or utility pipelines, thereby placing you and the public at risk. Okaloosa Gas District urges you to call 811, to have these pipelines located and marked by professionals at no cost before any construction or excavation begins – this includes any digging by hand or machinery. “Even actions as simple as planting a tree or installing a sprinkler system that a homeowner may do himself requires advance line-spotting,” says Gary Long, Vice President of Marketing for Okaloosa Gas District.

“Damage to pipelines from outside forces, mainly unauthorized diggers, is the most common cause of pipeline damage and natural gas leaks,” says Long. “We want the public to know there are hazards associated with not dialing 811 for line spotting 48 hours in advance of digging. Not calling is unsafe and against the law.”

“By everyone — residents, contractors and officials — calling ahead and having natural gas or other utility pipelines located and marked prior to digging, most accidents can be avoided,” says Long.

Okaloosa Gas District serves natural gas customers in Okaloosa County, southern Santa Rosa County, portions of northern Escambia County, and southern Walton County. If you have questions about this news story, call 729-4700 or e-mail us.