1. Look. Near a gas leak, you may notice blowing dirt, bubbling creeks or ponds, dry spots in moist areas or dead plants surrounded by live, green plants.
    
2. Listen. An unusual hissing sound near a natural gas appliance or line may indicate a leak.
    
3. Smell. Natural gas utility companies add a harmless substance called mercaptan to the normally odorless fuel to create a rotten-egg-like smell. Note that gas flowing through transmission lines may not be treated with this substance yet.
    
4. If you spot or smell a leak, don’t try to stop it or use anything that could create a spark—not even a cell phone, flashlight, etc. Instead, LEAVE THE AREA completely and then call Okaloosa Gas at 850-729-4700. If the smell of gas is particularly strong, call 911 as well.
    
5. If you hit a gas line, call Okaloosa Gas District at 850-729-4700 immediately, even if there appears to be no damage. Then, call 911.

Okaloosa Gas is appealing to all excavators, including government agencies, construction firms, landscaping companies, home builders, and land developers, to remind them of safe digging practices. By law, all organizations, individuals, and businesses planning any digging, ditching, drilling, leveling, or plowing must contact Sunshine State One Call at 811 at least 48 hours in advance. Natural gas pipelines will then be located and marked with bright, highly visible yellow markers, free of charge. In addition, when excavating near a transmission line, a representative from Okaloosa Gas District must be present.

While most transmission pipelines are buried in rural, undeveloped areas, the growing population and expansion have prompted more construction activity in and around these areas. To protect residents' safety and the environment and to allow our company to maintain the system, a pipeline’s right-of-way (ROW) must be kept clear of trees, buildings, and other structures. If any damage to District facilities, including nicks, scrapes, gouges, cut tracer wire, and undermining of existing facilities, please report the damage directly to the District for investigation and proper repair initiatives. We know that most professional excavators in our community obey the law and call before they dig. These trained professionals can partner with our company to keep our communities safe by reporting any suspicious activity at or near their job sites. If you do notice suspicious activity, call us at 850-729-4700. Then call 911.

Don't Risk up to $15,000 in Fines and Costly Repairs

Can you afford to dig without knowing? Florida Law Chapter (556 F. S.) now enforces stricter penalties for damages involving gas lines.

•    Higher fines for violations
•    Enforcement by the Florida Fire Marshall
•    New protections for permanent markers
•    Violations for digging in the tolerance zone

Effective July 1, 2020, the Underground Facility Damage Prevention and Safety Act, Chapter 556, Florida Statutes, introduced higher penalties for violations involving gas facilities, investigations of gas facility damages that result in incidents by the Florida Fire Marshal, new protections for permanent markers, a new violation for digging in the tolerance zone, and more.

Visit: sunshine811.com/law to learn more about the Underground Facility Damage Prevention and Safety Act
Visit: Florida Senate Statutes for 556.107 Violations
Visit: Florida Senate Statutes for 556.108 Exemptions

You Must Not:

• Ignore it
• Attempt to repair it
• Bury, hide or perform any backfilling in the immediate area

You Must:

• Immediately notify Okaloosa Gas District of the contact or damage, even if you can’t see any damage
• Stop all excavation in the immediate area that could cause further harm to the pipeline, until the operator advises you to proceed
• If the contact or damage causes an emergency involving danger to life, health, or property, you must immediately:
  • Evacuate your employees and all other endangered persons from the immediate vicinity, to the best of your ability.
  • Call 911 and provide an exact location of the emergency.
  • Type of underground utility affected.

Be Aware – Pipeline Markers Do Not:

• Indicate an exact location

• Designate a straight line between markers

• Specify facility depth 

• Signal the number of pipelines or utilities in an area


Warning

• Underground utilities owned by the customer in dense population areas may not be marked and additional steps may be necessary before any digging occurs.


The excavation guide is designed to serve as a reference for readers throughout the year. The articles are concise, to the point, and focus on current industry trends and technologies. The resources include the Common Ground Alliances Excavation Best Practices, a complete One Call Center listing along with the state laws and provisions.
 

Download  Excavation Safety Guide 

During the process of cleaning out a sewer pipeline, be alert to any unusual conditions, which may include:

• Hissing sounds

• Natural gas odor

• Blowing dirt

• Bubbling water


If you suspect a natural gas leak or that contact with a natural gas line has occurred:

• Stop all work. Leave the premises immediately and instruct others to leave the premises immediately

• Contact Okaloosa Gas from a safe location at 850-729-4700 or 1-800-239-3878

• Call 911

• Keep others a safe distance away

• Do not operate any equipment

• Eliminate any source of ignition

• Do not operate any pipeline equipment or facility


If you suspect a cross bore:

• Call Okaloosa Gas immediately at 850-729-4700 or 800-239-3878

• We will inspect the situation at no charge

To identify operators of major gas pipelines in your area and view maps with the general locations of these pipelines, visit the online resources below:

• National Pipeline Mapping System
• Call Before You Dig

• Common Ground Alliance 
• Federal Office of Pipeline Safety
• National Response Center
• Pipeline Public Awareness